Travel your way.

• At least 24 hours before pick-up: full refund, with no cancellation or administration fee.
• At least 12 hours but less than 24 hours before pick-up: a cancellation charge of up to 50% may apply.
• Less than 12 hours before pick-up: a cancellation charge of up to 100% may apply.
• Any charge reflects TOS’s actual losses, reduced by costs saved and replacement work. The percentages are maximum limits, not automatic deductions.
• If TOS cannot provide your journey, you receive a full refund for the journey not provided.

Weddings, events and bookings of more than one vehicle are subject to separate written terms.